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Set Up Your Account

Just follow these three easy steps.

Set Up Your Account

Just follow these three easy steps.

Let's start with the basics

 

Establishing your account is simple and easy. All we need is some information about your company.

 

Tax Exempt Form
 

  • Use this form to enable tax-free purchases that would normally be subject to sales tax. Download, complete and send directly to your account representative.

 

IRS W-9 Form
 

  • Use this form to set us up as a vendor in your AP system. 

Customize your billing

We offer several billing options tailored to your needs. Your account representative can help you decide which is best for you.

 

Individual

No action required.
 

Summary

Contact your account representative to enroll.
 

Auto Email & Fax Invoice

Download and complete this form to enroll.

Select payment option

You can choose from several payment options. Call your account representative to discuss the best payment option for you.

 

To set up an electronic funds transfer, please complete this form and send it to the included address or fax number.

 

Electronic Funds Transfer (ACH/Wire): Authorize the electronic transfer of funds from your bank account.

 

or

 

Automatic Bank Draft Form: Authorize a one-time electronic transfer of funds from your bank account.

If paying by mail, please send to:

Regular Mail
Reliant Energy - Dept. 0954
P.O. Box 120954
Dallas, TX 75312-0954

 

Overnight mail
Reliant Energy - Dept. 09541
501 North Plano Rd.
Richardson, TX 75081

Questions?

Our account management team is happy to give you answers. We're available Monday through Friday, 7:30 a.m. - 5:30 p.m. CT.

Phone

1-877-297-3780

Need to update your enrolled sites?

All businesses evolve. To add or delete sites from your contract, please complete this form and email it to your account representative.

Multi-Market Add or Delete Form
Use this form to add or delete sites from your contract.